In May, LSSO will launch the legal industry’s first process improvement certification programs designed to provide enhanced innovation, quality and efficiencies, and, in turn, increase profitiabilty and service in law firms and legal departments.
Up until now, law firms and legal departments have had to first learn about process improvement from programs designed for other industries, and then to figure out how to apply those concepts and tools in their own organizations. These programs change that, since they are designed specifically for the legal industry. Toward that end, LSSO is extraordinarily fortunate to work with Laura Colcord. She is an internationally-known Process Improvement expert who has pioneered the use of Lean and Six Sigma methodologies in a number of non-traditional applications.
As a former corporate counsel and LSSO Co-Founder, I have been interested in developing a program that teaches Six Sigma, Lean and other process improvement methodologies in the context of what law firms and legal departments face. I am thrilled that we have yet another groundbreaking offering with our white, yellow and green belt programs!
When we 3 LSSO co-founders got our green belts together (scary for the rest of the room, but that's another story), we agreed that it would be so much more valuable to have learned this from the perspective of our industry - shorten the learning curve, immediate application and so on.
Sure, some of this stuff can cause the eyes to glaze over a bit. But the fact is, this is is bottom line stuff, it's real and it's flat out fantastic when you put it to work. I'm finding lots of examples of firms and departments using it already but I'll be there are plenty more who are doing it well under the radar. Those who are engaged in process improvement are ahead of the game. And if you ask me, they upping the stakes for their unwitting competitors. Please join us on May 8 in Boston for the inaugural white belt program (it's an adjunct to RainDance May 6-8 in Boston, register at www.legalsales.org). Click on the above link for more info and to register.
-Catherine
The Legal Sales and Service Organization (LSSO) is the legal industry's first and only organization focused exclusively on sales, service and quality issues in law departments and firms.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment