The Legal Sales and Service Organization (LSSO) is the legal industry's first and only organization focused exclusively on sales, service and quality issues in law departments and firms.

Friday, January 11

How To Kill Creativity

I recently read the article How To Kill Creativity by Teresa Amiable. In the article, Amiable discusses the delicate balance of fostering creativity and the role of managers and management within an organization. As a manager, one is responsible for the collective importance of not only choosing the right people, but choosing the right responsibilities, timelines, team, resources, and rewards - all of which impact the evolution of creativity.

An interesting question struck me while reading the article - How many of us make it our day to day responsibility to find that balance in the sales and service processes with each attorney and administrative professional with whom we work? If we each took the time to leverage each person’s priority strengths in our firms and matched them to a piece of the sales and service processes how much could we increase revenues in a given two or three year period?

I encourage everyone to read the article and consider the question.

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